Defense and Coverage Counsel


We serve as experts and neutrals. We also advise counsel for Defendants and Insurers how to deliver profitable and effective legal services that will create measurable value for insurers and their customers.


Serve as a credible, persuasive, and effective expert witness in litigation regarding claims handling, alleged “bad faith,” litigation management, case valuation or coverage interpretations.

Provide second opinions regarding coverage analysis, case valuation or resolution strategy.

Serve as effective mediators, drawing on our training, subject matter expertise, willingness to engage in details, and ability to use either facilitative or evaluative approached to conflict resolution.

Serve as a party-appointed or neutral arbitrator in matters involving professional liability, management liability, claims handling, or insurance coverage disputes.

Design and deliver customized training on a variety of topics, including communication and negotiation skills, client services, and coverage analysis.

Observe and report during a trial or arbitration to provide reliable and actionable intelligence about how your case is progressing.

Participate as active presenters in a mock trial or focus group to test theories and themes.

Leverage our experience in the roles of both lawyers and clients, and our management of tens of thousands of lawsuits and hundreds of law firms defending insureds, to establish at your law firm a Quality Assurance or Client Satisfaction process to help you profitably grow your business by ensuring that you are delivering legal services that will be valued by insurers and their clients.


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Let’s talk about ways we can help you seize an opportunity or address a challenge.